Returns & Exchanges
At Bomar Aromatherapy, we want you to be completely satisfied with your wellness journey. If a product does not meet your expectations, you may return unopened items in their original packaging within 30 days of purchase.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original containers, ensuring glass bottles are padded to prevent breakage during transit.
Ship the Items
Affix the provided shipping label or use a tracked courier service to send the package back to our quality control facility.
Receive Your Refund
Once our specialists inspect the returned goods, your refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing